• TERMS & CONDITIONS

  • Welcome to POSEE Pty Ltd (hereafter "POSEE," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of the website located at https://posee.com.au (the "Website") and any purchases made through it. By accessing or using the Website, you agree to be bound by these Terms, including our Privacy Policy and Shipping & Returns Policy. Continued use of the Website constitutes acceptance of any updates to these Terms.

    ACCEPTANCE OF TERMS

    By using the Website, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please cease using the Website.

    USER ELIGIBILITY

    To access and make purchases from the Website, you must be at least 18 years old. If you are under 18, you may only use the Website with parental or guardian consent. We reserve the right to refuse service or terminate accounts based on suspicious or incomplete information.

    GOVERNING LAW

    These Terms are governed by the laws of Queensland, Australia. By using the Website, you submit to the non-exclusive jurisdiction of the courts in Queensland, Australia. If any part of these Terms is deemed invalid, the remaining provisions will still apply.

    CONTENT AND INFORMATION ACCURACY

    POSEE makes every effort to ensure that the content on the Website is accurate and up to date. However, we do not warrant the accuracy, reliability, or completeness of any content. All content is provided "as is," and your use of it is at your own risk.

    Medical Disclaimer: Content on the Website is for informational purposes only, based on personal health and wellness experiences. It is not intended as professional medical advice. Always consult with a healthcare provider for any medical concerns. The content should not be used to diagnose, treat, cure, or prevent any disease.

    USER OBLIGATIONS

    By using the Website, you agree to:

    • Abide by all applicable laws and regulations.
    • Not impair or disrupt the Website’s operation.
    • Not attempt unauthorised access to confidential information.
    • Not post offensive, defamatory, or illegal content.
    • Not infringe on third-party rights.
    • Avoid using malicious software or any actions to compromise the Website’s security.

    FEEDBACK

    Any feedback, comments, or suggestions provided to POSEE may be used without compensation or attribution.

    PRICING AND PAYMENT

    Currency: All prices are listed in Australian Dollars (AUD).

    Payment Methods: We accept authorised credit and debit cards. All transactions are subject to authorisation checks, and POSEE is not responsible for delays due to payment refusal.

    Discount Codes: Only one discount code can be used per purchase. Discount codes must be entered at checkout and applied before shipping and GST are calculated.

    PRODUCT INFORMATION AND USAGE

    While POSEE strives for accuracy in product descriptions, slight variations may occur. We recommend patch testing new products before use and consulting a professional for advice if needed.

    Product Expiry:

    • Oils and serums: 12 months unopened.
    • All products: Use within 6 months of opening.

    SHIPPING & RETURNS

    For detailed shipping times, return policies, and processes, please refer to our Shipping & Returns Policy.

    RISK & OWNERSHIP

    Ownership of products passes to you once dispatched, provided full payment has been received.

    OUT OF STOCK & PRE-ORDER

    If an item is out of stock after purchase, you may opt for a refund or wait for the item to become available. Pre-orders will be shipped with available items when stock is replenished.

    SMS SUBSCRIPTION

    By providing your phone number, you consent to receiving marketing messages from POSEE. You may opt-out at any time by replying "STOP" to any SMS or following the unsubscribe link provided.

    INDEMNITY & LIMITATION OF LIABILITY

    To the fullest extent permitted by law, POSEE disclaims all liability for any loss or damage arising from the use of the Website or its products. POSEE's total liability in connection with any product will not exceed the amount you paid for the product in question.

    POSEE products are for external use only. We recommend performing a patch test before use. By using POSEE products, you agree not to hold POSEE liable for any loss, damage, or injury resulting from misuse or failure to patch test.

    You agree to indemnify and hold POSEE harmless from any third-party claims related to your use of the Website or any breach of these Terms.

    COPYRIGHT & INTELLECTUAL PROPERTY

    All content on the Website, including but not limited to communications, marketing materials, and product descriptions, is the intellectual property of POSEE. You may not redistribute any of this content for commercial purposes without obtaining POSEE’s express informed consent.

    CHARITABLE CONTRIBUTIONS

    POSEE is committed to giving back to the community. As part of our mission, 5% of profits from the sale of POSEE products will be donated to a not-for-profit organisation or entity dedicated to global female wellness or social equity initiatives. The cause we support may change at POSEE’s discretion at any time.

    PRIVACY POLICY

    By using the Website, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.

    MODIFICATION OF TERMS

    POSEE reserves the right to update these Terms at any time. Any changes will be posted on this page, and continued use of the Website after such changes indicates acceptance.

    CONTACT INFORMATION

    If you have any questions or concerns, please feel free to contact us at hello@posee.com.au. We value your experience and are here to assist you.

    Effective Date: 8 November 2024