BRAND + PRODUCT
What is POSEE?
POSEE is a leader in intimate wellness, blending the nurturing benefits of natural ingredients with cutting-edge science to support the unique health needs of women.
Are the products ethically made?
POSEE products are proudly made in Australia with a commitment to ethical manufacturing. POSEE works closely with suppliers to ensure fair and safe working conditions throughout the production process.
Is packaging eco-friendly?
POSEE’s packaging has been designed with sustainability in mind. Bottles and product boxes can be recycled in your regular recycling bin. For droppers, please check local recycling guidelines or dispose of them in general waste.
Are products formulated with water?
POSEE features a waterless formula. This approach maximises the concentration of bio-active ingredients, enhancing potency, effectiveness, and purity.
Are clean ingredients used?
POSEE is committed to clean, safe, and scientifically backed formulations. Products are free from parabens, PEGs, GMOs, mineral oil, petrolatum, formaldehyde, oxybenzone, sulphates, synthetic fragrances, and artificial colours. POSEE focuses on botanical, organic, and natural ingredients to support women's health with transparency and quality.
What does "microbiome considered" mean?
Microbiome considered means POSEE’s products are developed to support the natural balance of the microbiome. This involves collaborating with microbiome experts to ensure ingredients work harmoniously for overall well-being.
Are products safe for use during pregnancy and breastfeeding?
While POSEE products are safe to use during these periods, consulting with a healthcare provider before trying new products is recommended. POSEE provides detailed ingredient lists and product information to support informed choices for your health.
SHIPPING + DELIVERY
What are your shipping rates?
POSEE offers a flat rate of $10 for all orders within Australia.
How long does it take for my order to be processed and shipped?
POSEE is a small business dedicated to prompt service. Orders are typically packed and sent out within two business days. Shipping times vary based on the delivery option chosen:
- Standard shipping: 3-7 business days
- Express shipping: 1-3 business days
Please note that processing and shipping times may vary depending on the items ordered and the chosen shipping method.
How can I track my package and receive updates on its delivery status?
Once your order has shipped, you'll receive a tracking number to stay updated on its journey.
What happens if my package is lost or damaged during shipping?
If your package is lost or arrives damaged, please reach out to us right away. We’ll work to resolve the issue with a claim or a replacement.
Can I change the shipping address after I have placed the order?
Please contact us as soon as possible, and we’ll do our best to assist.