POSEE is committed to safeguarding your privacy and security.

Our primary goal in collecting information is to enhance your user experience.

PERSONAL INFORMATION

Personal Information collected includes details that can identify and allow us to contact you, such as your Full Name, Address, Phone Number, Email Address, and Payment Details.

This Privacy Policy explains how we manage the personal information you provide. Your continued use of our website confirms your agreement with this Privacy Policy and our Terms & Conditions, which may be updated without prior notice.

INFORMATION COLLECTED

We may collect personal information from you when you place an order, subscribe to our email list, participate in surveys, contact us, submit product reviews, or engage in promotions. This information allows us to provide our services to you effectively.

We retain a record of your online purchases. Providing this information is optional; however, not providing it may prevent you from completing purchases or accessing certain content on our website. We collect this information using fair and lawful means to fulfil our services.

By submitting your personal information, you consent to our collection and use of this data as described here. Users who register on our website may receive newsletters and promotions via email. You can opt out of these by clicking the “Unsubscribe” link at the bottom of our emails.

We use cookies—small text files for record-keeping purposes—similar to most websites. You can configure your browser to alert you when a cookie is detected. If your browser does not accept cookies, you can still use our website, although some functions may not work correctly. Our session cookies help keep you logged into our site for convenience and expire when you close your browser.

USE OF PERSONAL INFORMATION

We do not sell or share your personal information with third parties. The information you provide may be used for order processing, registration, statistical analysis, contacting you, and delivering product information. We may also use your provided information, such as your preferences and recent reviews, to recommend suitable products. Additionally, we may collect non-personal and personal information for internal evaluation to improve our website.

We may disclose personal information to comply with legal requirements, regulations, government requests, or in special cases such as identity theft protection. We may share your personal information with businesses performing specialised services for us, such as customer support consultants, web hosts, and payment processors. These parties will receive only the necessary information and are not authorised to use it for any other purposes.

When you submit feedback, comments, techniques, or other information, ownership of this content transfers to POSEE for use in improving our services.

SECURITY

We take steps to protect and secure the information you provide. Industry-standard encryption is employed during consumer data exchanges with our website, meeting the requirements of the Privacy Act. While we continually review our security measures, we are not liable for unauthorised access or data breaches by third parties.

CONSENT

Using POSEE’s website and providing us with your information signifies your agreement to this Privacy Policy. As we grow and adopt new security standards, we may update our Privacy Policy periodically. Please check back regularly for any updates.

FEEDBACK

Your experience matters to us. Our policies are designed to protect your privacy and security. If you have questions, comments, or suggestions, please contact us at hello@posee.com.au.